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Booking terms, conditions & alternatives

Bookings can be made directly between the host (Mistral Houses) and the guest or alternatively, if the guests prefers so, through Airbnb platform according to the rules and the guaranty that Airbnb offers.

Booking directly

Mistral Houses ("the host") guarantees the validation of the booking as soon as the guest will deposit the 30% of the booking in a bank or a Paypal account.
The remaining amount of 70% must be paid 3 weeks before the arrival; or upon the arrival if it is agreed so by the two parts.
Alternatively the guest can pay the full amount in advance reduced by 10%.

Cancellation policy

Cancellations up to 45 days before arrival: Full amount refund
Cancellations up to 25 days before arrival: 70% refund
Cancellations made in less than 25 days before arrival: No refund

In special circumstances the host may refund the whole amount regardless the cancellation time. This is under his discrete judgment.

Any changes of dates or the duration of the rental are possible if there is availability.

Check in-Check out

The official Check in-Check out times are 12:00 but it can be flexible depending on guest's arrival-departure time in conjunction with the accommodation's previous and next bookings.

 

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