Rental terms & conditions

Bookings can be made directly between the host (Mistral Houses) and the guest or alternatively, if the guests prefers so, through Airbnb platform according to the rules and the guaranty that Airbnb offers.

Book directly

You can book directly with us according to the following booking terms and conditions

Mistral Houses (“the host”) guarantees the validation of the booking as soon as the guest will deposit the 40% of the booking in a bank or a Paypal account.
The remaining amount of 60% must be paid 3 weeks before the arrival; or upon the arrival if it is agreed so by the two parts.

Cancellation policy

Cancellations up to 15 days before arrival: Full amount refund
Cancellations up to 7 days before arrival: 50% refund
Cancellations made in less than 7 days before arrival: No refund

In special circumstances the host may refund the whole amount regardless the cancellation time. This is under his discrete judgment.

Any changes of dates or the duration of the rental are possible if there is availability.

Non refundable prices

Choosing the non refundable price policy you don’t get any refund of down payment in case of a cancellation. Actually this non refundable amount is considered as a deposit for future booking.

Check here the price list for every house under the tab price list in house presentation section

Check in-Check out

The official Check in-Check out times are 12:00 / 10:00, but it can be flexible depending on guest’s arrival-departure time in conjunction with the accommodation’s previous and next bookings.